• Sales: (877) 274-2974
  • Service: (877) 675-5861
  • Parts: (877) 701-8778

17225 Torrence Ave Directions Lansing, IL 60438

Info

Customer First Award for Excellence


 

Napleton's River Oaks Chrysler Dodge Jeep RAM Is a Proud Recipient of FCA's Customer First Award For Excellence

Napleton's River Oaks CDJR is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!





"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "

The Big Picture

To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:




Let Us Show You the Customer First Difference

Hours

  • Monday 9:00am-9:00pm
  • Tuesday 9:00am-9:00pm
  • Wednesday 9:00am-9:00pm
  • Thursday 9:00am-9:00pm
  • Friday 9:00am-9:00pm
  • Saturday 8:00am-6:00pm
  • Sunday Closed

Location

Napleton's River Oaks Chrysler Dodge Jeep Ram

17225 Torrence Ave
Directions Lansing, IL 60438

  • Sales: (877) 274-2974
  • Service: (888) 395-4250
  • Parts: (888) 395-4250

Contact Us

By submitting your contact information, you consent to be contacted by telephone about purchasing a vehicle or obtaining vehicle financing. Clicking on the Submit button above is your electronic signature.

/* dtannasaponjyan M-00258857 */ /* dtannasaponjyan M-00264155 */ /* dtannasaponjyan M-00417345 */ /* dtannasaponjyan */